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Agenda and associated papers for the Board Meeting in public -
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New Events added in Shrewsbury, 30 March 2023 -
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Healthwatch Shropshire Conflict of Interest Policy -
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To support Healthwatch England’s Your Care Your Way Campaign, we gathered experiences of people locally, raised awareness of the standard within the local community and shined a spotlight on the impact of communication needs not being met. -
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We want to hear from people with diabetes or those who have been identified as being at risk of developing diabetes (pre-diabetic) about their experiences of diabetic care and support. -
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NHS 111 is now the first port of call for emergency repeat medication, say health leaders in Shropshire, Telford and Wrekin. -
Report -
Four authorised representatives visited Ward 28 Frailty, Royal Shrewsbury Hospital, on Wednesday 25 January at midday. The visit was semi-announced meaning that the Ward knew that we would visit within a two-week period. -
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Three authorised representatives visited Ward 29 Acute Orthopaedic Trauma Unit, Royal Shrewsbury Hospital, on Thursday 12 January. The visit was semi-announced meaning that the Ward knew that we would visit within a two-week period. -
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The size and rurality of Shropshire means that people’s experiences of using services can differ drastically across the county. We wanted to capture the voice of people from different parts of Shropshire and see how their experiences varied. -
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Nationally Healthwatch has been hearing about patients struggling to access General Practice and the affect this had when they needed a referral to more specialist care. We wanted to understand how the residents of Shropshire were being affected. -
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Have your say on local health and care services – People from every corner of Shropshire are being invited to talk about the future of health and care, as part of the Big Health and Wellbeing Conversation. -
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The Annual report sets out how we have listened to people and worked with partners through the year to make a difference. -
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We would like to hear people’s experiences of accessing and receiving domiciliary care or care at home in Shropshire in the last two years. -
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Social Prescribing is where we are ‘prescribed’ a social/community activity instead of a clinical solution. We wanted to get a better understanding of the needs of local people and the challenges that social prescribing could face within the county. -
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Community pharmacies across Shropshire, Telford and Wrekin are now offering oral contraception, previously prescribed by a GP, to local people. -
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Three authorised representatives visited Landona House Care Home, Wem on Tuesday 11 July. The visit was semi-announced meaning that the home knew that we would visit within a two-week period. -
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We asked people to share their experiences of making a complaint about NHS or social care services in Shropshire within the last two years. Through our IHCA Service we have often heard from people who have found the process confusing and disappointing which has sometimes resulted in people deciding not to complain at all. -
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A report into people’s experiences of diabetes care and support in Shropshire -
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Agenda and associated papers for the Board Meeting in public -
Report -
Four authorised representatives visited the Acute Medical Floor, Royal Shrewsbury Hospital, on Tuesday 29 August 2023 at 10am. The Acute Medical Floor is made up of Acute Medical Assessment (AMA) and the Acute Medical Unit (AMU) as well as Ward 22 Short Stay. The visit was semi-announced meaning that the Ward knew that we would visit within the month of August. -
Advice and Information -
Did you know that pharmacies provide advice and information on minor illnesses and ailments? Find out how they can help you. -
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Local health and care leaders are alerting residents that Shropshire, Telford and Wrekin’s A&E departments are under “extreme pressure” due to significant and sustained demand. -
Advice and Information -
In a post-pandemic world where the cost-of-living crisis is challenging for many of us, prioritising our mental health and wellbeing is necessary. -
Report -
Three Authorised Representatives visited Normanton Retirement Home on 9th November 2023. The visit was announced meaning that the home knew when we would visit. -
Report -
Four Healthwatch representatives visited Greenfields Care Home, Liverpool Road, Whitchurch, SY13 on Monday 11th December 2023. The visit was announced meaning that the home knew that we would visit. -
Report -
Two authorised representatives visited Jubilee Villa, Upper Astley, Astley on Thursday 30th November 2023 at 10.00am. The visit was announced meaning that the home knew when we would visit. -
News -
We would like to hear about all aspects of the treatment and support for cancer patients and their families, from hospital treatment, to GP help and community based support from self-help groups and organisations such as Macmillian Cancer support. -
News -
The NHS and the Government have published a plan to recover NHS dentistry setting out a major new focus on prevention and good oral health in young children, and an expansion of dental workforce. -
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Health chiefs at NHS Shropshire, Telford and Wrekin are urging residents to ‘Think Pharmacy First’ to access appropriate treatment and advice for common illnesses, as a brand-new pharmacy service launches across the county. -
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Your Local Maternity & Neonatal System (LMNS) team in Shropshire, Telford and Wrekin, a partnership of organisations, women and their families working together, has launched a new website full of information to support people through pregnancy, labour and beyond. -
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Communities across the south of the county are being asked to take part in a survey to share their thoughts and experiences on what would make their community a healthier and better place to live. -
News -
Accessing talking therapies is to become easier than ever before for people struggling with anxiety, depression or post-traumatic stress disorder (PTSD) in Shropshire, Telford and Wrekin with the launch of a new streamlined service from 1 March. -
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Shropshire Council’s public health team lead officers are urging parents and carers to ensure their child’s vaccinations are up to date. -
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The Care Quality Commission asked over 25,500 women and people who used NHS maternity services in 2023 about their experience of care. -
Report -
Two Healthwatch authorised representatives visited Arden Grange Nursing Care Home on Thursday 15th February 2024. The visit was announced meaning that the home knew that we would visit on that day. -
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An examination of the NHS General Practice appointments data. -
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The Shrewsbury and Telford Hospital (SaTH) NHS Trust has announced more roadshow dates as part of the Hospitals Transformation Programme (HTP). -
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Hospital leaders are preparing to launch the first phase of a major digital transformation programme that will improve care for patients long term, through more modern systems. -
Advice and Information -
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect. -
Advice and Information -
We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP. -
Advice and Information -
The number of people being cared for in their own homes is increasing but what should you expect from home care services? -
Advice and Information -
Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment. -
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