1. Support available to help Blue Monday brighter

    News -

    Blue Monday is on 16 January 2023 and is known for being the day when people feel most down during the year. Although feelings aren’t dictated by a date, January can be a hard month and cold weather, Christmas bills and shorter days.

  2. Calling for an ambulance in an emergency

    Report -

    Calling for an ambulance in an emergency was highlighted as a pressing issue in May 2022 when Healthwatch Shropshire was asked to put out a call for people’s experiences.

  3. Ward 22 Short Stay RSH - Enter & View visit report

    Report -

    Four authorised representatives visited Ward 22 Short Stay, Royal Shrewsbury Hospital, on Tuesday 22 November 2022 at midday. The visit was semi-announced meaning that the Ward knew that we would visit within a two-week period.

  4. Are you struggling to access health and care services this winter?

    News -

    With the NHS under extra pressure this winter, we need to hear your experiences of care to help services understand what is working and spot issues affecting support for you and your loved ones.

  5. Local patient experience of emergency care is heard by House of Lords

    News -

    Healthwatch Shropshire evidence has been used in a House of Lords report calling on the government to declare a national emergency to address emergency care crisis.

  6. Help RJAH improve health equalities by joining focus groups

    News -

    We are working with The Robert Jones and Agnes Hunt Orthopaedic Hospital to improve health equality and would like the help of the local community.

  7. Have your say on local health and care services – join the Big Health and Wellbeing Conversation

    News -

    Local residents are being encouraged to have their say to improve local health and care services, and to get involved by attending upcoming public meetings, as part of the Big Health and Wellbeing Conversation.

  8. Have you complained about your health care or social care?

    News -

    While in the vast majority of cases people are satisfied with the care they or their relatives receive from the NHS or from Social Care providers sometimes they don't get the services they want or expect and sometimes things go wrong.

  9. “Think which service” during the upcoming industrial action

    News -

    The Chief Medical Officer at NHS Shropshire, Telford and Wrekin has urged people to attend their appointment if they have one booked during the coming days of industrial action.

  10. Healthwatch Shropshire Board Meeting in public

    Event -

  11. Board Meeting Agenda, 20 March 2023

    Report -

    Agenda and associated papers for the Board Meeting in public

  12. UPDATED: Have your say on local health and care services – join the Big Health and Wellbeing Conversation

    News -

    New Events added in Shrewsbury, 30 March 2023

  13. Your Care Your Way-Meeting Communication Needs

    Report -

    To support Healthwatch England’s Your Care Your Way Campaign, we gathered experiences of people locally, raised awareness of the standard within the local community and shined a spotlight on the impact of communication needs not being met.

  14. Diabetes care and support - share your experiences

    News -

    We want to hear from people with diabetes or those who have been identified as being at risk of developing diabetes (pre-diabetic) about their experiences of diabetic care and support.

  15. NHS 111 now first port of call for emergency repeat medication

    News -

    NHS 111 is now the first port of call for emergency repeat medication, say health leaders in Shropshire, Telford and Wrekin.

  16. Ward 28 Frailty, Royal Shrewsbury Hospital - Enter & View visit report

    Report -

    Four authorised representatives visited Ward 28 Frailty, Royal Shrewsbury Hospital, on Wednesday 25 January at midday. The visit was semi-announced meaning that the Ward knew that we would visit within a two-week period.

  17. Ward 29 AOTU Royal Shrewsbury Hospital - Enter & View visit report

    Report -

    Three authorised representatives visited Ward 29 Acute Orthopaedic Trauma Unit, Royal Shrewsbury Hospital, on Thursday 12 January. The visit was semi-announced meaning that the Ward knew that we would visit within a two-week period.

  18. Shropshire Markets - What are you concerned about?

    Report -

    The size and rurality of Shropshire means that people’s experiences of using services can differ drastically across the county. We wanted to capture the voice of people from different parts of Shropshire and see how their experiences varied.

  19. Because we all care – GP referrals

    Report -

    Nationally Healthwatch has been hearing about patients struggling to access General Practice and the affect this had when they needed a referral to more specialist care. We wanted to understand how the residents of Shropshire were being affected.

  20. Big Health and Wellbeing Conversation

    News -

    Have your say on local health and care services – People from every corner of Shropshire are being invited to talk about the future of health and care, as part of the Big Health and Wellbeing Conversation.

  21. Diabetes

    Page -

    Diabetes care and support - share your experiences. We want to hear from people with diabetes or those who have been identified as being at risk of developing diabetes (pre-diabetic) about their experiences of diabetic care and support.

  22. Together we're making health and social care better - Healthwatch Shropshire Annual Report 2022-23

    Report -

    The Annual report sets out how we have listened to people and worked with partners through the year to make a difference.

  23. Accessing and receiving Domiciliary Care

    News -

    We would like to hear people’s experiences of accessing and receiving domiciliary care or care at home in Shropshire in the last two years.

  24. Oswestry Charity Market

    Event -

  25. Meet us at Robert Jones and Agnes Hunt hospital

    Event -

  26. Come and chat to us - Bishop's Castle Coffee Morning

    Event -

  27. Meet us at Royal Shrewsbury Hospital

    Event -

  28. Meet us at Royal Shrewsbury Hospital

    Event -

  29. Help Yourself to Health

    Event -

  30. Market Drayton Health & Wellbeing Festival

    Event -

  31. We're coming to the Shrewsbury Market Hall

    Event -

  32. Shropshire Carers Partnership Board Meeting

    Event -

  33. Healthwatch Shropshire Board Meeting in public

    Event -

  34. Community pharmacies across the county now offering oral contraception

    News -

    Community pharmacies across Shropshire, Telford and Wrekin are now offering oral contraception, previously prescribed by a GP, to local people.

  35. Complaints Advocacy Service

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    Healthwatch Shropshire provides an independent NHS Complaints Advocacy Service across the county.
    Although most people using the health service are happy with their care and treatment, things can sometimes go wrong. If you're not satisfied with the service you've experienced from a hospital, doctor, dentist, local surgery or other NHS provider, you are entitled to complain about it.

  36. Landona House Care Home - Enter and View visit report

    Report -

    Three authorised representatives visited Landona House Care Home, Wem on Tuesday 11 July. The visit was semi-announced meaning that the home knew that we would visit within a two-week period.

  37. Meet us at Royal Shrewsbury Hospital

    Event -

  38. Help Yourself To Health - Ellesmere

    Event -

  39. Working with the VCSE Sector – The Key to Health and Wellbeing across Shropshire, Telford & Wrekin

    Event -

  40. SAND Small Steps Big Difference Conference

    Event -

  41. Oswestry Community Wellbeing Event

    Event -

  42. The Wellbeing Event - Home Instead

    Event -

  43. NHS and Social Care Complaints Report

    Report -

    We asked people to share their experiences of making a complaint about NHS or social care services in Shropshire within the last two years. Through our IHCA Service we have often heard from people who have found the process confusing and disappointing which has sometimes resulted in people deciding not to complain at all.

  44. Diabetes care and support

    Report -

    A report into people’s experiences of diabetes care and support in Shropshire

  45. Living Well with Cancer

    Event -

  46. Bridgnorth Age UK Friendship Group

    Event -

  47. Shrewsbury FC Coffee Morning

    Event -

  48. Equality, Diversity and Inclusion at Royal Shrewsbury Hospital

    Event -

  49. Healthwatch Shropshire Board Meeting in public

    Event -

  50. Board Meeting Agenda, 20 November 2023

    Report -

    Agenda and associated papers for the Board Meeting in public