-
Report -
We visited the surgery to engage with service users and staff to understand how the practice was providing confidentiality, dignity and respect and continuity of care following a change of service. -
Report -
The NHS has produced a Long Term Plan, setting out all the things it wants health services to do better. We asked people 'What Would You Do?' to improve local services in Shropshire. Find out what they wanted from local services. -
Report -
Find out about the experience young people and families have of the mental health services in Shropshire. -
Report -
We identified that carers were experiencing difficulties arranging to travel with patients. -
Report -
You have told us that the Prescription Ordering Direct (POD) service was difficult to contact. -
News -
Case Managers are now in place at pilot sites. Case Manager training is now complete and the teams have taken up their positions at the designated pilot sites this week. -
Report -
Patient feedback to Healthwatch Shropshire showed there were issues around accessing the reconfigured Memory Service. This feedback was shared with the service provider, South Staffordshire & Shropshire Foundation Trust (SSSFT). -
Report -
Prisoners at HMP Stoke Heath raised concerns about pain medication. They told us that people had their medication stopped and that there was no support for coming off these medications, even when people may have been on them for many years. -
Report -
During 2015-16 we talked to people living with dementia, their families, their carers and also services providers in Shropshire. -
Report -
In August 2014 we were commissioned to undertake an evaluation of the patient / service user experience of the Integrated Community Services (ICS) prototype. The ICS prototype was set up in November 2013 -
Report -
Healthwatch Shropshire gives a voice to the key issues that affect people who use health and care services in the county. The report gives details of some of the actions we have taken in response to feedback received from members of the public. -
Report -
Healthwatch Shropshire gives a voice to the key issues that affect people who use health and care services in the county. The report gives details of some of the actions we have taken in response to feedback received from members of the public. -
Report -
Healthwatch Shropshire gives a voice to the key issues that affect people who use health and care services in the county. The report gives details of some of the actions we have taken in response to feedback received from members of the public. -
Report -
Healthwatch Shropshire gives a voice to the key issues that affect people who use health and care services in the county. The report gives details of some of the actions we have taken in response to feedback received from members of the public. -
News -
Diabetes UK invite you to attend a public engagement event on the future of diabetes care in Shropshire. -
News -
Shropshire, Telford and Wrekin Sustainability and Transformation Partnership (STP) is inviting patients needing care for musculoskeletal (MSK) conditions, ie health problems which affect the joints, bones and muscles, to join a focus group.
-
News -
People keen to influence the future of the NHS in Shropshire, Telford & Wrekin are being encouraged to make their views known. The NHS is developing a local plan and needs your help. -
News -
Hundreds of people in Shropshire, Telford and Wrekin have shared their views on how to improve local NHS services. -
Blog -
You shared your experiences with us of using Physiotherapy Services in Shropshire as part of our August Hot Topic. -
News -
It could be that another form of support is needed. We want to hear the views of people between 16-25 about how alternative forms of support could help young people. -
News -
Shropshire residents are being encouraged to come along to a series of pop-up events to find out more about proposals for a new health organisation for Shropshire, Telford and Wrekin. -
News -
Healthwatch Shropshire is trying to raise awareness of an NHS scheme which allows patients to share their GP records with NHS hospitals. -
News -
As a result of the pandemic many services across health and social care have changed how they are delivered. In order to offer services as safely as possible people have been offered appointments over the phone online by video or using an online form -
Report -
During Lockdown we wanted to give people the chance to share their experiences to help the health and social care system understand the impact locally and identify any gaps in information and services they might be able to fill. -
Report -
We engaged with people aged 16-25 via an on-line survey and focus groups to find out what they thought about Social Prescribing and to understand activities they are currently involved with and what the benefits and potential barriers there are. -
News -
Inpatients at The Robert Jones and Agnes Hunt Orthopaedic Hospital are to be allowed a “named visitor” under new rules giving them greater contact with their loved ones. -
Blog -
You told us that is was really difficult to book a blood test and were left waiting in a call line queue for a long time while paying to call an 01 number. We contacted the service and explained the problems. -
News -
A new service has been launched to support people who are experiencing and suffering from bereavement and loss. The offer is open to any Shropshire resident who has been bereaved by either a recent death or previous loss. -
Advice and Information -
Working with National Voices and Traverse we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
News -
No-one will be left without access to a GP when Dodington Surgery in Whitchurch closes next year, say health bosses at NHS Shropshire Clinical Commissioning Group (CCG). -
Report -
We asked the public to share their views and experiences of phone, video and online appointments during the pandemic. This is what they told us. -
News -
A new audiology patient survey has been launched this week by NHS Shropshire, Telford and Wrekin Clinical Commissioning Groups (CCGs). This will be used to gather patients’ views on the current service and how it may be improved. -
News -
NHS Shropshire, Telford and Wrekin Clinical Commissioning Groups (CCGs) want to improve blood taking (phlebotomy) services for all patients and would like to gather the views of local people in the area. -
Report -
We worked with Healthwatch Telford & Wrekin to try and understand about the experiences of those who have received 'out of hours' palliative care since the beginning of March 2020. -
Advice and Information -
The NHS is providing a new and more convenient way for you to access urgent care from the 1 December. Find out what this means for you and your loved ones. -
News -
From December 2020, NHS England launched a new system called NHS 111 First. If you have an urgent, but not life-threatening health problem you can now contact NHS 111 First to find out if you need to go to A&E. -
News -
News from Shropshire, Telford & Wrekin Clinical Commissioning Group (CCG). -
Report -
We wanted to hear about people's experiences of seeking urgent medical care following the introduction of NHS 111 First into Shropshire in December 2020. -
News -
Between 25th May and 1st June 2021, 45 members of the public contacted us about Shifnal and Priorslee Medical Practice. The vast majority of these comments were expressing concern about aspects of the service provided by the practice. -
News -
NHS Shropshire, Telford and Wrekin CCG is calling on the local community to share their views on a proposal for a new health and wellbeing hub in Shrewsbury. -
Blog -
You told us that you were having problems using the new central service to book blood tests, long call times and long waits for appointments. -
News -
Shropshire’s Health and Wellbeing Board (HWBB) has drafted a Joint 2022-2027 Health and Wellbeing Strategy and would like your views and thoughts. -
News -
The NHS in Shropshire and Telford & Wrekin, Healthwatch Shropshire and Healthwatch Telford & Wrekin want to hear from local people about NHS 111 and how you access urgent medical care servces. -
News -
The Shropshire, Telford and Wrekin Clinical Commissioning Group is currently refreshing its 5-year (2021 to 2026) cancer strategy and would welcome your views and suggestions. -
News -
The Shropshire, Telford and Wrekin Clinical Commissioning Group (STW CCG) would like to know what you think about the High Intensity Users (HIU) services in the county to help shape the way the service is provided in future.