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Report -
The purpose of this visit was to explore the quality of life experienced by residents; looking at Dignity, Choice and Respect. -
Report -
The purpose of this visit was to explore the quality of care experienced by residents and to find out what residents and their families think of any changes in the home in recent months. -
Report -
The purpose of this visit was to explore the quality of life experienced by residents, looking at Dignity, Choice and Respect. -
News -
Home care (also known as domiciliary care) is often seen as the ‘front line’ of social care. We are asking those receiving home care in Shropshire to tell us about their experiences -
Report -
The purpose of these visits was to explore issues around access to the community based service, administration issues around the appointment system and experience of care. -
Report -
The purpose of the visit was to explore the quality of life experienced by care users in this setting with regard to dignity, respect, choice and safety. -
Report -
The purpose of the visit was to look at Dignity, Choice and Respect: The quality of life experienced by residents. -
Report -
In the wake of the Winterbourne Review, Shropshire’s Health & Wellbeing Board requested that Healthwatch Shropshire carry out Enter & View visits to some learning disability facilities. A total of 12 residential homes were visited. -
Report -
The purpose of the visit was to look at Dignity, Choice and Respect: The quality of life experienced by residents at Bradbury Court.
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Report -
The purpose of the visit was to gather information on the quality of life experienced by service users with regard to choice, dignity and respect. -
News -
Where to get this help this Christmas and New Year when your GP Practice is closed. Local NHS health professionals are advising residents where to go to get medical help and advice when their GP practice is closed this festive period. -
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The purpose of the visit was to explore the quality of life experienced by service users in this care setting with respect to dignity, choice and respect:. -
News -
Around 2.2 million people aged 16 and over, who are registered with a GP practice in England, will receive an invitation to take part in Europe’s biggest patient experience survey in the new year. -
Report -
The purpose of the visit was to observe the quality of care and treatment experienced by service users in this care setting in relation to Dignity, Choice & Respect. -
Report -
The purpose of the visit was to explore how the individual’s dignity is respected in this care setting, and to identify good practice -
Report -
The purpose of the visit was to be assured on the quality of care provided to and the safety of the residents at Cliffdale Rest Home. -
News -
Health and social care teams across Shropshire, Telford and Wrekin, are reminding those eligible for a free flu vaccine to take up their flu jab. -
News -
Shrewsbury and Telford Hospital Trust (SaTH) are hoping to get as many people as possible involved in their Readers Group, to help inform them of anything that may need changing in their patient information leaflets. -
Report -
The purpose of the visit was to be assured that patients are treated with dignity and respect, have privacy and that staff respond appropriately to care needs, including preparation for discharge. -
Report -
Ensuring services are advertised to patients and ease of access are two of the core requirements for improving access to general practice. The purpose of this visit was to see if the Practice was meeting the requirements as set out by NHS England -
Report -
Death and dying can be a very difficult topic to talk about but we wanted to give people the opportunity to share their experiences and feedback on the services they or a loved one has received or is currently receiving. -
Report -
Ensuring services are advertised to patients and ease of access are two of the core requirements for improving access to general practice. The purpose of this visit was to see if the Practice was meeting the requirements as set out by NHS England -
News -
It could be that another form of support is needed. We want to hear the views of people between 16-25 about how alternative forms of support could help young people. -
News -
Shropshire residents are being encouraged to come along to a series of pop-up events to find out more about proposals for a new health organisation for Shropshire, Telford and Wrekin. -
News -
How health, social care and the voluntary and community sector are working together to support you.
IMPORTANT UPDATE - Due to Flooding we have had to change the venue, DETAILS BELOW -
Report -
Ensuring services are advertised to patients and ease of access are two of the core requirements for improving access to general practice. The purpose of this visit was to see if the Practice was meeting the requirements as set out by NHS England -
Report -
We decided to make a visit to Isle Court Nursing Home as we had not visited since 2014 and were aware of changes in management. The visit was announced meaning we had written to the home and informed them we would be coming. -
News -
Shropshire, Telford and Wrekin Maternity Voices are recruiting volunteers to join the Maternity Voices Partnership -
News -
Public Health Engalnd have issued a factsheet provides important advice and information about the impacts of being flooded on people’s mental health. -
Report -
Agenda and associated papers for the Board Meeting in public -
News -
Healthwatch Shropshire is trying to raise awareness of an NHS scheme which allows patients to share their GP records with NHS hospitals. -
Blog -
We received several reports that emergency ambulances had problems locating the patient. -
Report -
The forward work programme for 2019-20 outlined below has been informed by the intelligence received, the health and social care context in Shropshire and local insight by colleagues and stakeholders. -
Report -
Ensuring services are advertised to patients and ease of access are two of the core requirements for improving access to general practice. The purpose of this visit was to see if the Practice was meeting the requirements as set out by NHS England -
Blog -
You told us that the car parking charging system at the Shrewsbury and Telford Hospital Trust (SaTH) for cancer patients was unclear and staff were interpreting the rules in various ways. -
News -
People unable to work for more than seven days because of coronavirus (COVID-19) can obtain an isolation note through a new online service. -
News -
The NHS is looking for volunteers to help people who have been asked to shield themselves from coronavirus due to underlying health conditions. -
Report -
Ensuring services are advertised to patients and ease of access are two of the core requirements for improving access to general practice. The purpose of this visit was to see if the Practice was meeting the requirements as set out by NHS England -
Report -
Ensuring services are advertised to patients and ease of access are two of the core requirements for improving access to general practice. The purpose of this visit was to see if the Practice was meeting the requirements as set out by NHS England -
News -
GP practices in Shropshire, Telford and Wrekin will be ‘open as usual’ on Good Friday and Easter Monday this bank holiday weekend. In support of this, pharmacies will also open between 2pm and 5pm on these days, with some planning to open for longer -
News -
Advice for patients requiring repeat prescriptions through the Shropshire Clinical Commisioning Group (SCCG) Prescription Ordering Direct (POD) service -
News -
A series of recent news stories have drawn attention to some health service providers seeking to obtain “do not attempt to resuscitate” (DNAR) forms from some groups of patients en masse during the coronavirus pandemic. -
News -
From Thursday 16 April, Urgent Care Centres at Princess Royal Hospital in Telford and the Royal Shrewsbury Hospital will temporarily relocate to the Minor Injury Units in Whitchurch and Bridgnorth to form two Urgent Treatment Centres (UTCs) -
News -
People seeking help with dental problems should not visit their dental practice but instead phone their normal practice for information and advice on alternative arrangements in place or contact NHS 111. -
News -
Social care during social distancing – day services with a difference from Shropshire Council. Teams at Shropshire Council have been adapting their work whilst the usual provision of day services are placed on hold due to the coronavirus -
News -
Shropshire Council’s passenger transport team is working with the county’s main health bodies to help people get to the coronavirus assessment centres in Shrewsbury and Telford. -
News -
If you need medical help the NHS is still here for you, and it’s important that people continue to access NHS services for conditions that are not related to coronavirus, say leaders of local NHS CCG groups. -
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NHS 111 will be available to contact, and practices will be open across the county during normal opening times on Friday, 8 May - although you may be asked to attend a different practice if you need a face to face appointment.