From Whitchurch to Ludlow and everywhere in between, we make sure the NHS and other decision makers hear your voice and use your feedback to improve care.

We’re here to listen to you online, by email or phone. Speak up, share your experiences of using health and care, and let us make decision makers aware of what needs to change.

We provide an Independent NHS Complaints Advocacy Service across the county.

Although most people using the health service are happy with their care and treatment, things can sometimes go wrong. If you're not satisfied with the service you've experienced you are entitled to complain about it.