1. Board Meeting minutes, 26 May 2015

    Report -

    Find out what was discussed at our May board meeting

  2. Board Meeting minutes, 17 February 2015

    Report -

    Find out what was discussed at our February board meeting

  3. Board Meeting minutes, 17 November 2014

    Report -

    Find out what was discussed at our November board meeting

  4. Board Meeting minutes, 12 September 2014

    Report -

    Find out what was discussed at our September board meeting

  5. Board Meeting minutes, 16 May 2014

    Report -

    Find out what was discussed at our May board meeting

  6. Board Meeting minutes, 11 February 2014

    Report -

    Find out what was discussed at our February board meeting

  7. Board Meeting minutes, 19 November 2013

    Report -

    Find out what was discussed at our November board meeting

  8. Is Death Education important for young people?

    Report -

    This research follows a two year project, during 2014 - 2016 to develop a death education programme in response to the needs of a number of bereaved young people in Shropshire who had developed anti-social, self-harming, or low self-esteem issues.

  9. Evaluating the impacts of energy efficiency improvements on health and well-being across Shropshire

    Report -

    Between April and October 2016, Marches Energy Agency (MEA) undertook an evaluation of the impacts of energy efficiency measures and associated advice on the reduction of the use of medical and social care services in Shropshire.

  10. You don't even know if you're aware of what's happening unless you're in it.

    Report -

    Parent & Carer Council (PACC) is an independent local parent carer forum who wanted to explore the reality of being a parent carer of a multi-service
    user within Shropshire Local Authority area.

  11. Mind the Gap

    Report -

    A Study of Health and Social Care Access Issues for Adults with Asperger’s Syndrome and High Ability Autism in Shropshire carried out by Autonomy, a self-help group for people with Asperger syndrome.

  12. Exploring the reality: How do the various health and social care agencies provide services appropriate to individuals who identify as trans?

    Report -

    sand, Safe Aging No Discrimination, researched the hopes, fears, experiences, expectations of health & social care by older – and old ‐ lesbian, gay, bisexual and trans people in Shropshire

  13. If you talk to somebody that is sighted they don’t understand

    Report -

    “If you talk to somebody that is sighted they don’t understand”: the experiences of adults with visual impairment and sight loss of NHS Outpatient Eye Care services within Shropshire by Shropshire Rural Community Council

  14. Impact of the 2014 Care Act

    Report -

    Citizens Advice Shropshire looked into the impact that the Care Act 2014 has had on people accessing adult social care in Shropshire.

  15. Creative Activities, Health & Wellbeing. Listening to young people in Shropshire

    Report -

    The Hive researched questions around young people (14 to 24 year olds) in Shropshire recognising the benefits of creative activities and the impact that learning new skills has with their emotional health & wellbeing.

  16. An analysis of the awareness and attitudes towards the complaints procedures in local general practices in Shrewsbury, from the perception of patients and staff members.

    Report -

    Keele University student research. The aim of this research was to explore people’s experiences of providing feedback on and making a complaint about health and social care services.

  17. Young people's health experiences

    Report -

    Keele University student research. We were aware that there was a gap in feedback received from young people old about their experiences of health services. We wanted to explore how they accessed health information and services and what mattered most

  18. An analysis of the implementation of the NHS Accessible Information Standard

    Report -

    Keele University student research. The aim was to gather the views of local residents with special communication needs and make recommendations about how services could better meet their health needs by following the Standard.

  19. Views of Healthcare Professionals in Primary Care About the Diagnosis and Management of Dementia

    Report -

    Keele University student research. The aim was to use the findings to shape the new Dementia Strategy Action Plan for Shropshire, alongside those of other organisations, healthcare professionals and people living with dementia and their carers.

  20. The experiences of Shropshire's Romany, Gypsy and Traveller community

    Report -

    It is known that this community generally suffer from health inequalities but there is very little information about experiences in Shropshire. We aimed to find out more.

  21. Stoke Heath Prisoner Engagement

    Report -

    We were approached by NHS England’s Health and Justice Team to go into HMP Stoke Heath prison in Shropshire to talk to the prisoners about their experience of health care within the prison setting.

  22. Patient experiences of Discharge at the Royal Shrewsbury Hospital

    Report -

    We have received feedback on people’s experience of discharge from the Royal Shrewsbury Hospital (RSH) since we were set up in 2013. At a stakeholder group meeting in 2016, the group felt we should conduct a focused piece of work.

  23. Access to GP appointments

    Report -

    In partnership with other local Healthwatch we surveyed patients about their experiences of booking and accessing their GP practice.

  24. Report on feedback from ICS prototype patients

    Report -

    In August 2014 we were commissioned to undertake an evaluation of the patient / service user experience of the Integrated Community Services (ICS) prototype. The ICS prototype was set up in November 2013

  25. Accident & Emergency department attendance at Shrewsbury & Telford Hospital NHS Trust

    Report -

    A survey of the reasons behind attendance at A&E and awareness and usage of other local urgent care services

  26. Everybody Matters: Promoting Physical and Mental Wellbeing across Health & Social Care services

    Report -

    A report of our Annual Event, 2015 It focused on the importance of achieving parity between mental and physical health provision within Shropshire. It was intended to spread awareness and help understanding of how mental health services are offered.

  27. Changing Times: What does it mean for you?

    Report -

    A report of Healthwatch Shropshire’s Annual Event, 2014. The event aimed to address the current changes to health and social care in Shropshire and what the impact of these changes will be.

  28. The way forward

    Report -

    A report from the Healthwatch Shropshire Annual event 2013. The event was to inform development of HWS’s future work programme.

  29. Healthwatch Shropshire Forward Work Programme 2015-16

    Report -

    The forward work programme for 2015 - 16 has been developed from the experiences in the first 21 months of HWS’s operation, the intelligence received,
    the local health and social care context and a discussion at a development session in January 2015

  30. Healthwatch Shropshire Forward Work Programme 2016 - 17

    Report -

    The forward work programme for 2016-17 outlined below has been informed by the intelligence received, the health and social care context in Shropshire and local
    insight by colleagues and stakeholders.

  31. Healthwatch Shropshire Forward Work Programme 2018 - 19

    Report -

    The forward work programme for 2018-19 outlined below has been informed by the intelligence received, the health and social care context in Shropshire and local
    insight by colleagues and stakeholders.

  32. You Said, We Did: April 2015 - March 2016

    Report -

    Healthwatch Shropshire gives a voice to the key issues that affect people who use health and care services in the county. The report gives details of some of the actions we have taken in response to feedback received from members of the public.

  33. You Said, We Did: October 2014 - March 2015

    Report -

    Healthwatch Shropshire gives a voice to the key issues that affect people who use health and care services in the county. The report gives details of some of the actions we have taken in response to feedback received from members of the public.

  34. You Said, We Did: April 2014 - September 2014

    Report -

    Healthwatch Shropshire gives a voice to the key issues that affect people who use health and care services in the county. The report gives details of some of the actions we have taken in response to feedback received from members of the public.

  35. You Said, We Did: April 2013 - March 2014

    Report -

    Healthwatch Shropshire gives a voice to the key issues that affect people who use health and care services in the county. The report gives details of some of the actions we have taken in response to feedback received from members of the public.

  36. Orthotics patients’ chance to share their views to enhance care experience

    News -

    If you have used the Orthotic department it is your chance to share your views on the service you received from the Orthotics department at Robert Jones and Agnes Hunt orthopaedic hospital.

  37. The Big 6

    News -

    A set of easy-to-understand advice sheets on ‘The Big 6’ childhood illnesses have been created for parents and carers to give guidance on what action to take if a child is ill.

  38. Baby Buddy App celebration

    News -

    The Shropshire and Telford & Wrekin local maternity system will be celebrating the successful introduction of the Baby Buddy mobile phone app, which supports new parents, at two special events in Telford and Shrewsbury on Wednesday, 23 October.

  39. Royal Shrewsbury Hospital, Ward 22RE (Respiratory) - Enter & View visit report

    Report -

    The purpose of this visit was to understand the patient experience and quality of care on Ward 22RE, a ward that has, in the past, lacked consistent leadership.

  40. In it together: Diabetes Engagement Event

    News -

    Diabetes UK invite you to attend a public engagement event on the future of diabetes care in Shropshire.

  41. Help shape the new musculoskeletal service at patients focus groups

    News -

    Shropshire, Telford and Wrekin Sustainability and Transformation Partnership (STP) is inviting patients needing care for musculoskeletal (MSK) conditions, ie health problems which affect the joints, bones and muscles, to join a focus group.

  42. Child mental health: is it in crisis in Shropshire?

    News -

    BBC Panorama reported last week that “Britain is in the grip of a child mental health crisis and getting help is a postcode lottery”. We would like to know about the experiences of children, parents, carers and the professionals who support them.

  43. Shropshire Maternity Mental Health provision one of the worst in the country

    News -

    The Maternal Mental Health Alliance has published data that shows that the level of specialist support given to Shropshire women and their families is “extremely basic” and “falls short of national standards”.

  44. New Chief Officer for Healthwatch Shropshire

    News -

    We are very pleased to announce the appointment of Lynn Cawley as our new Chief Officer. Ms Cawley has worked as the Enter & View Officer with us for the past 3 years following a career in social work and the education sector.

  45. Giving your time has huge benefits

    News -

    A local charity, Healthwatch Shropshire, is finding that the widely accepted benefits of volunteering for individuals and their communities are certainly true.