News and reports

Agenda and associated papers for the Board Meeting in public

NHS Shropshire, Telford & Wrekin (NHS STW) are working to improve cancer care services for the local population through the implementation of their Integrated Cancer Strategy 2022 - 2027. In 2024, to help with this aim and to ensure that the patient voice is at the centre of developments we decided to ask people to share their experiences with us of living with cancer.

Three Healthwatch authorised representatives visited Royal Shrewsbury Hospital Emergency Department (A&E) on Monday 22 July 2024. The visit was semi-announced meaning that the hospital knew that we would visit but not the time and date of the visit.

The Annual report sets out how we have listened to people and worked with partners through the year to make a difference.

This policy outlines Healthwatch Shropshire’s approach to internal whistleblowing and the procedure shows the steps which must be taken in implementing this policy.

Agenda and associated papers for the Board Meeting in public

An examination of the NHS General Practice appointments data.

Two Healthwatch authorised representatives visited Arden Grange Nursing Care Home on Thursday 15th February 2024. The visit was announced meaning that the home knew that we would visit on that day.

Two authorised representatives visited Jubilee Villa, Upper Astley, Astley on Thursday 30th November 2023 at 10.00am. The visit was announced meaning that the home knew when we would visit.

Four Healthwatch representatives visited Greenfields Care Home, Liverpool Road, Whitchurch, SY13 on Monday 11th December 2023. The visit was announced meaning that the home knew that we would visit.

Three Authorised Representatives visited Normanton Retirement Home on 9th November 2023. The visit was announced meaning that the home knew when we would visit.

Four authorised representatives visited the Acute Medical Floor, Royal Shrewsbury Hospital, on Tuesday 29 August 2023 at 10am. The Acute Medical Floor is made up of Acute Medical Assessment (AMA) and the Acute Medical Unit (AMU) as well as Ward 22 Short Stay. The visit was semi-announced meaning that the Ward knew that we would visit within the month of August.