News and reports

Home care (also known as domiciliary care) is often seen as the ‘front line’ of social care. We are asking those receiving home care in Shropshire to tell us about their experiences

A two part investigation looking into the level of care and support those who care for adults with mental health issues feel that they receive in Shropshire.

Agenda and associated papers for the Board Meeting in public

We have carried out a series of visits to care homes who provide dementia care across the county to learn more about the care they provide and to identify areas of good practice.

Healthwatch Shropshire visited eight care homes registered with CQC as providing some level of Dementia care to learn more about the care they provide and identify areas of good practice. The visits included both residential and nursing homes. We chose care homes of varying size and CQC rating and in different areas of Shropshire.

The purpose of the visit was to be assured that patients are treated with dignity and respect, have privacy and that staff respond appropriately to care needs, including preparation for discharge.

The purpose of the visit was to understand the quality of care provided in a temporary ward; what the patient experience is, and if there are challenges that are perhaps not found in permanent wards.

We are really pleased to see that the Local Maternity Service has taken your views into account

How our volunteers help us to make a difference.

Online GP consultations have been introduced at some GP practices in the county.

Are you or someone you care for living with a diagnosis of dementia? If so please share your experiences of dementia care plans.

How easy is it to get an appointment with your GP or practice nurse? We carried out some research in 2015 that showed patients lacked an understanding of how GP appointment systems worked and we are still hearing that message.