News and reports

We wanted to know about children & young people's experiences of crisis mental health care in Shropshire, Telford & Wrekin.

Following a project in March 2021 about experiences of seeking urgent medical care in Shropshire we wanted to see if there had been any changes in patient experience since the initial introduction of NHS 111 First

This report highlights the experiences of people in South West Shropshire who are living with food insecurity and the effects this can have on their health and well-being.

Agenda and associated papers for the Board Meeting in public

For us to have an impact and enable the public’s views to be heard when services are being created, re-designed, monitored and evaluated we need to continually learn and improve. We need to know what we are doing well and where we can do better.

We asked people to tell us where they had found good access to NHS dental services and where they had found poor access: 93% of people reported poor experiences of accessing services.

Agenda and associated papers for the Board Meeting in public

The Annual report sets out how we have listened to people and worked with partners through the year to make a difference.

Agenda and associated papers for the Board Meeting in public

We wanted to hear about people's experiences of seeking urgent medical care following the introduction of NHS 111 First into Shropshire in December 2020.

Healthwatch Shropshire staff and volunteers looked at the websites and social media of care homes in Shropshire to find out what information was available and how social media was being used.

Healthwatch Shropshire and Healthwatch Telford & Wrekin worked together to find out about people’s experiences of leaving hospital during the pandemic.