The Advocacy Charter was published in July 2002 and defines and promotes key advocacy principles. This charter is the basis for Healthwatch Shropshire’s Independent Health Complaints Advocacy Service.
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.