1. Report -

    This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice.
  2. Report -

    This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice.
  3. Report -

    This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice.
  4. Report -

    This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice.
  5. Report -

    This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice.
  6. Report -

    This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice.
  7. Report -

    This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice.
  8. Report -

    This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice.
  9. Report -

    The NHS has produced a Long Term Plan, setting out all the things it wants health services to do better. We asked people 'What Would You Do?' to improve local services in Shropshire. Find out what they wanted from local services.
  10. Report -

    This visit was a stand alone visit to explore the quality of life experienced by residents of this nursing, dementia and residential home.
  11. Report -

    We wanted to explore the quality of life experienced by residents in Meadowbrook; including dignity, respect and choice, with particular reference to food and drink.
  12. Report -

    Patient feedback to Healthwatch Shropshire showed there were issues around accessing the reconfigured Memory Service. This feedback was shared with the service provider, South Staffordshire & Shropshire Foundation Trust (SSSFT).
  13. Report -

    During 2015-16 we talked to people living with dementia, their families, their carers and also services providers in Shropshire.
  14. Report -

    Keele University student research. The aim was to use the findings to shape the new Dementia Strategy Action Plan for Shropshire, alongside those of other organisations, healthcare professionals and people living with dementia and their carers.
  15. News -

    Are you or someone you care for living with a diagnosis of dementia? If so please share your experiences of dementia care plans.
  16. Report -

    Healthwatch Shropshire visited eight care homes registered with CQC as providing some level of Dementia care to learn more about the care they provide and identify areas of good practice. The visits included both residential and nursing homes. We chose care homes of varying size and CQC rating and in different areas of Shropshire.
  17. News -

    We have carried out a series of visits to care homes who provide dementia care across the county to learn more about the care they provide and to identify areas of good practice.
  18. Report -

    Three Authorised Representatives visited Radbrook Nursing Home in Shrewsbury on Thursday 11th August 2022. The visit was semi-announced meaning that the service knew that we would visit within a two week period.
  19. Report -

    Four Healthwatch representatives visited Greenfields Care Home, Liverpool Road, Whitchurch, SY13 on Monday 11th December 2023. The visit was announced meaning that the home knew that we would visit.
  20. Report -

    We visited the surgery to engage with service users and staff to understand how the practice was providing confidentiality, dignity and respect and continuity of care following a change of service.
  21. Report -

    Find out about the experience young people and families have of the mental health services in Shropshire.
  22. Report -

    We identified that carers were experiencing difficulties arranging to travel with patients.
  23. Report -

    You have told us that the Prescription Ordering Direct (POD) service was difficult to contact.
  24. News -

    Case Managers are now in place at pilot sites. Case Manager training is now complete and the teams have taken up their positions at the designated pilot sites this week.
  25. Report -

    Prisoners at HMP Stoke Heath raised concerns about pain medication. They told us that people had their medication stopped and that there was no support for coming off these medications, even when people may have been on them for many years.
  26. Report -

    In August 2014 we were commissioned to undertake an evaluation of the patient / service user experience of the Integrated Community Services (ICS) prototype. The ICS prototype was set up in November 2013
  27. Report -

    Healthwatch Shropshire gives a voice to the key issues that affect people who use health and care services in the county. The report gives details of some of the actions we have taken in response to feedback received from members of the public.
  28. Report -

    Healthwatch Shropshire gives a voice to the key issues that affect people who use health and care services in the county. The report gives details of some of the actions we have taken in response to feedback received from members of the public.
  29. Report -

    Healthwatch Shropshire gives a voice to the key issues that affect people who use health and care services in the county. The report gives details of some of the actions we have taken in response to feedback received from members of the public.
  30. Report -

    Healthwatch Shropshire gives a voice to the key issues that affect people who use health and care services in the county. The report gives details of some of the actions we have taken in response to feedback received from members of the public.
  31. News -

    Diabetes UK invite you to attend a public engagement event on the future of diabetes care in Shropshire.
  32. News -

    Shropshire, Telford and Wrekin Sustainability and Transformation Partnership (STP) is inviting patients needing care for musculoskeletal (MSK) conditions, ie health problems which affect the joints, bones and muscles, to join a focus group.
  33. News -

    People keen to influence the future of the NHS in Shropshire, Telford & Wrekin are being encouraged to make their views known. The NHS is developing a local plan and needs your help.
  34. News -

    Hundreds of people in Shropshire, Telford and Wrekin have shared their views on how to improve local NHS services.
  35. Blog -

    You shared your experiences with us of using Physiotherapy Services in Shropshire as part of our August Hot Topic.
  36. News -

    It could be that another form of support is needed. We want to hear the views of people between 16-25 about how alternative forms of support could help young people.
  37. News -

    Shropshire residents are being encouraged to come along to a series of pop-up events to find out more about proposals for a new health organisation for Shropshire, Telford and Wrekin.
  38. News -

    Healthwatch Shropshire is trying to raise awareness of an NHS scheme which allows patients to share their GP records with NHS hospitals.
  39. News -

    As a result of the pandemic many services across health and social care have changed how they are delivered. In order to offer services as safely as possible people have been offered appointments over the phone online by video or using an online form
  40. Report -

    During Lockdown we wanted to give people the chance to share their experiences to help the health and social care system understand the impact locally and identify any gaps in information and services they might be able to fill.
  41. Report -

    We engaged with people aged 16-25 via an on-line survey and focus groups to find out what they thought about Social Prescribing and to understand activities they are currently involved with and what the benefits and potential barriers there are.
  42. News -

    Inpatients at The Robert Jones and Agnes Hunt Orthopaedic Hospital are to be allowed a “named visitor” under new rules giving them greater contact with their loved ones.
  43. Blog -

    You told us that is was really difficult to book a blood test and were left waiting in a call line queue for a long time while paying to call an 01 number. We contacted the service and explained the problems.
  44. News -

    A new service has been launched to support people who are experiencing and suffering from bereavement and loss. The offer is open to any Shropshire resident who has been bereaved by either a recent death or previous loss.
  45. Advice and Information -

    Working with National Voices and Traverse we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.
  46. News -

    No-one will be left without access to a GP when Dodington Surgery in Whitchurch closes next year, say health bosses at NHS Shropshire Clinical Commissioning Group (CCG).