Shropshire Markets - What are you concerned about?

The size and rurality of Shropshire means that people’s experiences of using services can differ drastically across the county. We wanted to capture the voice of people from different parts of Shropshire and see how their experiences varied.

It is important to understand that all services across the NHS are facing huge pressures and a backlog of patients, particularly after the pandemic. This is a complex issue because there is a knock-on effect between services. However, we wanted to see how Shropshire residents were feeling in the midst of these pressures and find out what they were most concerned about.

We felt that markets would be a good place to speak to people and catch them during their day-to-day activity in their communities, allowing us to get a broader understanding of which services people had most concerns about and not to pre-empt what people told us about.

This is what they told us.  

Key findings

  • Across Shropshire we spoke to 112 people, and 80% (90 people) told us they were particularly concerned about a local service or services.
  • Those who indicated multiple services were concerned about 2 services on average.
  • 20% (22 people) said they had no concerns at all because they were either very satisfied with the care they were receiving or felt that they did not need to use services.

If you need this report in a different format please contact us:

enquiries@healthwatchshropshire.co.uk

01743 237884

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