Ward 28 Frailty, Royal Shrewsbury Hospital - Enter & View visit report

• Ward 28 is extremely busy.
• Patients are very positive about staff.
• Patients are positive about food and hydration.
• Patients were mainly wearing nightclothes and in bed at lunchtime. One visitor commented on a lack of physio. 
• The ward leadership, team spirit and ethos was providing a positive, caring and professional patient experience.
• Staff feel under significant time pressure to keep up with workload and provide the care their patients need. This was the case even when, as in the case of this visit, the ward was fully staffed. Any reduction in staffing levels posed a considerable challenge.

• Patient discharge difficulties were hindering the Ward’s ability to accept new cases.
• The temperature in some areas was cool for those in nightwear.

More information about the Enter & View scheme can be found here.

Please note the findings of this report reflect what we found on the day of our visit and services may change over time. More information about this service can be found on the Care Quality Commission website and the Hospital website.