Radbrook Nursing Home - Enter & View visit report

Key Findings

• Radbrook Nursing Home is a spacious, bright and well-maintained nursing home with 46 residents currently living there.
• Recruitment has been more difficult since Covid but the home benefits from being part of a larger group (Morris Care) and is recruiting from abroad.  Where agency staff are used the home aims to block book the same staff to give residents consistency. 
• Staff use handheld digital devices to record all care, nutrition and hydration for residents and to view and update care plans.
• The community dental service has not visited the home in the past 16 months.
• We were told about various activities and saw activity boards within the home.  We didn’t witness any activities taking place during our visit.
• Residents told us that they were able to make choices about where to eat meals, what to eat, where they wanted to be inside the home or on the patio area and what time they wanted to get up or go to bed.
• Both residents and staff told us that sometimes there were not enough staff available.
• Residents told us that staff did not always have time to talk. 

More information about the Enter & View scheme can be found here.

Please note the findings of this report reflect what we found on the day of our visit and services may change over time. More information about this service can be found on the Care Quality Commission website and the home website.