Healthwatch Shropshire and Healthwatch Telford & Wrekin worked together to find out about people’s experiences of leaving hospital during the pandemic.
During the Covid-19 pandemic hospitals have had to place restrictions on visiting patients. This means that families and friends are reliant on speaking to their loved ones and those looking after them by phone.
From December 2020, NHS England launched a new system called NHS 111 First. If you have an urgent, but not life-threatening health problem you can now contact NHS 111 First to find out if you need to go to A&E.
As of 23 February, unpaid carers aged 18-64 can book a vaccination appointment via the national booking system without receiving a letter. To be eligible, they need to be in receipt of carer’s allowance.
Shropshire Council’s new Carers Support Team will offer support to thousands of unpaid carers across the county, a new service for unpaid and family carers will launch from Monday 1 February 2021.
The Royal Shrewsbury Hospital and Princess Royal Hospital in Telford are both dealing with high numbers of patients right now - anyone in need of urgent medical care in Shropshire, Telford and Wrekin should contact NHS 111 first online or by phone
The NHS is providing a new and more convenient way for you to access urgent care from the 1 December. Find out what this means for you and your loved ones.
We worked with Healthwatch Telford & Wrekin to try and understand about the experiences of those who have received 'out of hours' palliative care since the beginning of March 2020.