News and reports

Agenda and associated papers for the Board Meeting in public

We worked with Healthwatch Telford & Wrekin to try and understand about the experiences of those who have received 'out of hours' palliative care since the beginning of March 2020.

The following questions were asked of our Board and our visiting speakers.

Agenda and associated papers for the Board Meeting in public

We asked the public to share their views and experiences of phone, video and online appointments during the pandemic. This is what they told us.

Find out what was discussed at our September board meeting

We wanted to give people receiving domiciliary or home care a chance to give their views. We were also looking to build up a picture of the sector in Shropshire, what works well and what are the challenges.

Ensuring services are advertised to patients and ease of access are two of the core requirements for improving access to general practice. The purpose of this visit was to see if the Practice was meeting the requirements as set out by NHS England

We engaged with people aged 16-25 via an on-line survey and focus groups to find out what they thought about Social Prescribing and to understand activities they are currently involved with and what the benefits and potential barriers there are.

During Lockdown we wanted to give people the chance to share their experiences to help the health and social care system understand the impact locally and identify any gaps in information and services they might be able to fill.

The Annual report sets out how we have listened to people and worked with partners through the year to make a difference.

The way patients use and access General Practices and Pharmacies is changing and we wanted to know how the patient experience has been affected.