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News -
Case Managers are now in place at pilot sites. Case Manager training is now complete and the teams have taken up their positions at the designated pilot sites this week. -
Report -
We decided to focus on Podiatry Services in November and December 2017. We had received very little official feedback about the service but there were hearsay reports of difficulties in accessing the service. -
Report -
In August 2014 we were commissioned to undertake an evaluation of the patient / service user experience of the Integrated Community Services (ICS) prototype. The ICS prototype was set up in November 2013 -
News -
Home care (also known as domiciliary care) is often seen as the ‘front line’ of social care. We are asking those receiving home care in Shropshire to tell us about their experiences -
News -
How health, social care and the voluntary and community sector are working together to support you.
IMPORTANT UPDATE - Due to Flooding we have had to change the venue, DETAILS BELOW -
Report -
We decided to make a visit to Isle Court Nursing Home as we had not visited since 2014 and were aware of changes in management. The visit was announced meaning we had written to the home and informed them we would be coming. -
Report -
We wanted to give people receiving domiciliary or home care a chance to give their views. We were also looking to build up a picture of the sector in Shropshire, what works well and what are the challenges. -
Report -
We worked with Healthwatch Telford & Wrekin to try and understand about the experiences of those who have received 'out of hours' palliative care since the beginning of March 2020. -
News -
Those with a passion for helping make a positive difference to people’s lives are being invited to see the fantastic career and job opportunities in social care and health in a series of events being held in June. -
News -
The Shropshire, Telford and Wrekin Integrated Care System (ICS) is hosting a Health and Social Care Careers Day on Wednesday 22 June in Wellington, to showcase the range of careers available within the sector. -
News -
Unpaid and family carers across Shropshire are being offered more opportunities to get involved in helping shape health and social care services. -
Advice and Information -
Health and Social Care staff often hear experiences from people about the services they are using and staff may wish to share what they hear to help improve patient and service user experience. -
News -
Palliative and end of life care affects us all, at all ages – the living, the dying and the bereaved. Join either the online or face-to-face session to take part in a conversation about palliative and end of life care and shape our local approach. -
News -
With the NHS under extra pressure this winter, we need to hear your experiences of care to help services understand what is working and spot issues affecting support for you and your loved ones. -
Report -
The size and rurality of Shropshire means that people’s experiences of using services can differ drastically across the county. We wanted to capture the voice of people from different parts of Shropshire and see how their experiences varied. -
News -
We would like to hear people’s experiences of accessing and receiving domiciliary care or care at home in Shropshire in the last two years. -
Advice and Information -
The number of people being cared for in their own homes is increasing but what should you expect from home care services? -
Report -
You have told us that the Prescription Ordering Direct (POD) service was difficult to contact. -
Report -
We wanted to find out what was working well and what was not working quite so well for users of the Recovery Services -
News -
Have your say on how people are involved when it comes to safety issues concerning medicines or medical devices -
Blog -
In March this year we asked you about your experiences of accessing and using your local pharmacy. This coincided with the stakeholder consultation taking place around proposed changes to community pharmacies. -
News -
Where to get this help this Christmas and New Year when your GP Practice is closed. Local NHS health professionals are advising residents where to go to get medical help and advice when their GP practice is closed this festive period. -
News -
Advice for patients requiring repeat prescriptions through the Shropshire Clinical Commisioning Group (SCCG) Prescription Ordering Direct (POD) service -
News -
NHS 111 will be available to contact, and practices will be open across the county during normal opening times on Friday, 8 May - although you may be asked to attend a different practice if you need a face to face appointment. -
Report -
The way patients use and access General Practices and Pharmacies is changing and we wanted to know how the patient experience has been affected. -
News -
Although GP practices are closed over the Easter bank holiday (Friday 2, April to Monday 5, April), NHS services including GP appointments are available say health leaders at NHS Shropshire and NHS Telford and Wrekin Clinical Commissioning Groups -
Blog -
We have been contacted by people who have been having problems getting through to the POD on the telephone especially around Bank Holidays. Callers report long waits and having to make repeated calls to get through. -
News -
Health professionals at NHS Shropshire, Telford and Wrekin Clinical Commissioning Group (CCG) are asking residents to plan ahead and double-check they have a suitable supply of prescription medication over the festive period. -
News -
Bank Holiday opening hours for pharmacies in the Shropshire, Telford and Wrekin area, covering Saturday 25 December, Monday 27 December, Tuesday 28 December and Monday 3 January. -
News -
Shropshire residents and organisations are encouraged to provide feedback on experience of using pharmacy services, to help shape the future of pharmacy services in the county. -
News -
Get ready for Christmas by ordering your prescriptions early, is the message from health experts at NHS Shropshire, Telford and Wrekin. -
News -
Community pharmacies across Shropshire, Telford and Wrekin are now offering oral contraception, previously prescribed by a GP, to local people. -
Advice and Information -
Did you know that pharmacies provide advice and information on minor illnesses and ailments? Find out how they can help you. -
News -
Health chiefs at NHS Shropshire, Telford and Wrekin are urging residents to ‘Think Pharmacy First’ to access appropriate treatment and advice for common illnesses, as a brand-new pharmacy service launches across the county.