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News -
Case Managers are now in place at pilot sites. Case Manager training is now complete and the teams have taken up their positions at the designated pilot sites this week. -
Report -
We decided to focus on Podiatry Services in November and December 2017. We had received very little official feedback about the service but there were hearsay reports of difficulties in accessing the service. -
Report -
In August 2014 we were commissioned to undertake an evaluation of the patient / service user experience of the Integrated Community Services (ICS) prototype. The ICS prototype was set up in November 2013 -
News -
Home care (also known as domiciliary care) is often seen as the ‘front line’ of social care. We are asking those receiving home care in Shropshire to tell us about their experiences -
News -
How health, social care and the voluntary and community sector are working together to support you.
IMPORTANT UPDATE - Due to Flooding we have had to change the venue, DETAILS BELOW -
Report -
We decided to make a visit to Isle Court Nursing Home as we had not visited since 2014 and were aware of changes in management. The visit was announced meaning we had written to the home and informed them we would be coming. -
Report -
We wanted to give people receiving domiciliary or home care a chance to give their views. We were also looking to build up a picture of the sector in Shropshire, what works well and what are the challenges. -
Report -
We worked with Healthwatch Telford & Wrekin to try and understand about the experiences of those who have received 'out of hours' palliative care since the beginning of March 2020. -
News -
Those with a passion for helping make a positive difference to people’s lives are being invited to see the fantastic career and job opportunities in social care and health in a series of events being held in June. -
News -
The Shropshire, Telford and Wrekin Integrated Care System (ICS) is hosting a Health and Social Care Careers Day on Wednesday 22 June in Wellington, to showcase the range of careers available within the sector. -
News -
Unpaid and family carers across Shropshire are being offered more opportunities to get involved in helping shape health and social care services. -
Advice and Information -
Health and Social Care staff often hear experiences from people about the services they are using and staff may wish to share what they hear to help improve patient and service user experience. -
News -
Palliative and end of life care affects us all, at all ages – the living, the dying and the bereaved. Join either the online or face-to-face session to take part in a conversation about palliative and end of life care and shape our local approach. -
News -
With the NHS under extra pressure this winter, we need to hear your experiences of care to help services understand what is working and spot issues affecting support for you and your loved ones. -
Report -
The size and rurality of Shropshire means that people’s experiences of using services can differ drastically across the county. We wanted to capture the voice of people from different parts of Shropshire and see how their experiences varied. -
News -
We would like to hear people’s experiences of accessing and receiving domiciliary care or care at home in Shropshire in the last two years. -
Advice and Information -
The number of people being cared for in their own homes is increasing but what should you expect from home care services? -
Report -
Our annual report tells the story of our work over the past 12 months. -
Report -
Anyone who is dissatisfied with any aspect of the service received from Healthwatch Shropshire, including the Independent Health Complaints Advocacy Service, can make a complaint under Healthwatch Shropshire’s complaints policy. -
Report -
This register details the information procesed by Healthwatch Shropshire, how it is stored, who has access to it and how long it is stored. -
Report -
This policy sets out our information retention schedule. -
Report -
This policy sets out the principles which govern our use of information. -
Report -
Healthwatch Shropshire Enter & View Policy -
Report -
Healthwatch Shropshire policy for board meetings in public. -
Report -
Find out what was discussed at our February board meeting -
Report -
Find out what was discussed at our November board meeting -
Report -
Find out what was discussed at our September board meeting -
Report -
Find out what was discussed at our June board meeting -
Report -
Find out what was discussed at our February board meeting -
Report -
Papers for the board meeting in public. -
Report -
Find out what was discussed at our September board meeting -
News -
Death and dying can be a very difficult topic to talk about. Whether the person is in hospital or being supported to die at home, there is only one chance for the providers of care to get it right. Have your say to help improve things. -
Report -
Unaudited Trustees' report and financial statements for the year ending 31 March 2018 -
Report -
Unaudited Trustees' report and financial statements for the year ending 31 March 2017 -
Report -
Find out what was discussed at our May board meeting -
Report -
Find out what was discussed at our February board meeting -
Report -
Find out what was discussed at our November board meeting -
Report -
Find out what was discussed at our September board meeting -
Report -
Find out what was discussed at our May board meeting -
Report -
Find out what was discussed at our January board meeting -
Report -
Find out what was discussed at our November board meeting -
Report -
Find out what was discussed at our September board meeting -
Report -
Find out what was discussed at our May board meeting -
Report -
Find out what was discussed at our February board meeting -
Report -
Find out what was discussed at our November board meeting