1. Are you struggling to access health and care services this winter?

    News -

    With the NHS under extra pressure this winter, we need to hear your experiences of care to help services understand what is working and spot issues affecting support for you and your loved ones.

  2. Shropshire Markets - What are you concerned about?

    Report -

    The size and rurality of Shropshire means that people’s experiences of using services can differ drastically across the county. We wanted to capture the voice of people from different parts of Shropshire and see how their experiences varied.

  3. Social Prescribing: Exploring Barriers

    Report -

    Social Prescribing is where we are ‘prescribed’ a social/community activity instead of a clinical solution. We wanted to get a better understanding of the needs of local people and the challenges that social prescribing could face within the county.

  4. NHS and Social Care Complaints Report

    Report -

    We asked people to share their experiences of making a complaint about NHS or social care services in Shropshire within the last two years. Through our IHCA Service we have often heard from people who have found the process confusing and disappointing which has sometimes resulted in people deciding not to complain at all.

  5. Normanton Retirement Home Enter and View Visit Report

    Report -

    Three Authorised Representatives visited Normanton Retirement Home on 9th November 2023. The visit was announced meaning that the home knew when we would visit.

  6. Greenfields Care Home Enter and View Visit Report

    Report -

    Four Healthwatch representatives visited Greenfields Care Home, Liverpool Road, Whitchurch, SY13 on Monday 11th December 2023. The visit was announced meaning that the home knew that we would visit.

  7. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?