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News -
With the NHS under extra pressure this winter, we need to hear your experiences of care to help services understand what is working and spot issues affecting support for you and your loved ones. -
Report -
The size and rurality of Shropshire means that people’s experiences of using services can differ drastically across the county. We wanted to capture the voice of people from different parts of Shropshire and see how their experiences varied. -
Report -
Social Prescribing is where we are ‘prescribed’ a social/community activity instead of a clinical solution. We wanted to get a better understanding of the needs of local people and the challenges that social prescribing could face within the county. -
Report -
We asked people to share their experiences of making a complaint about NHS or social care services in Shropshire within the last two years. Through our IHCA Service we have often heard from people who have found the process confusing and disappointing which has sometimes resulted in people deciding not to complain at all. -
Report -
Three Authorised Representatives visited Normanton Retirement Home on 9th November 2023. The visit was announced meaning that the home knew when we would visit. -
Report -
Four Healthwatch representatives visited Greenfields Care Home, Liverpool Road, Whitchurch, SY13 on Monday 11th December 2023. The visit was announced meaning that the home knew that we would visit. -
Advice and Information -
The number of people being cared for in their own homes is increasing but what should you expect from home care services? -
Advice and Information -
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide. -
Report -
Healthwatch Shropshire visited eight care homes registered with CQC as providing some level of Dementia care to learn more about the care they provide and identify areas of good practice. The visits included both residential and nursing homes. We chose care homes of varying size and CQC rating and in different areas of Shropshire. -
Report -
The purpose of the visit was to explore the quality of the patient experience on the ward. -
Blog -
Residents at a local care home were very upset with some building work that had reconfigured the communal living space. -
Report -
The purpose of this visit was to explore the quality of life experienced by residents; looking at Dignity, Choice and Respect. -
Report -
The purpose of this visit was to explore the quality of care experienced by residents and to find out what residents and their families think of any changes in the home in recent months. -
Report -
The purpose of this visit was to explore the quality of life experienced by residents, looking at Dignity, Choice and Respect. -
Report -
The purpose of the visit was to explore the quality of life experienced by care users in this setting with regard to dignity, respect, choice and safety. -
Report -
The purpose of the visit was to look at Dignity, Choice and Respect: The quality of life experienced by residents. -
Report -
In the wake of the Winterbourne Review, Shropshire’s Health & Wellbeing Board requested that Healthwatch Shropshire carry out Enter & View visits to some learning disability facilities. A total of 12 residential homes were visited. -
Report -
The purpose of the visit was to look at Dignity, Choice and Respect: The quality of life experienced by residents at Bradbury Court.
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Report -
The purpose of the visit was to gather information on the quality of life experienced by service users with regard to choice, dignity and respect. -
Report -
The purpose of the visit was to explore the quality of life experienced by service users in this care setting with respect to dignity, choice and respect:. -
Report -
The purpose of the visit was to observe the quality of care and treatment experienced by service users in this care setting in relation to Dignity, Choice & Respect. -
Report -
The purpose of the visit was to explore how the individual’s dignity is respected in this care setting, and to identify good practice -
Report -
The purpose of the visit was to be assured on the quality of care provided to and the safety of the residents at Cliffdale Rest Home. -
News -
Please let us know how you have been helped to keep in touch with friends and family in hospital or care homes through the pandemic, what has worked well and what has not worked so well. -
Report -
Two authorised representatives visited Hillcrest Manor on Monday 25 July 2022. The visit was semi-announced meaning that the service knew that we would visit within a two week period. -
Report -
Three authorised representatives visited Landona House Care Home, Wem on Tuesday 11 July. The visit was semi-announced meaning that the home knew that we would visit within a two-week period. -
Report -
Two authorised representatives visited Jubilee Villa, Upper Astley, Astley on Thursday 30th November 2023 at 10.00am. The visit was announced meaning that the home knew when we would visit. -
Report -
Two Healthwatch authorised representatives visited Arden Grange Nursing Care Home on Thursday 15th February 2024. The visit was announced meaning that the home knew that we would visit on that day.