1. Alexandra House, Ludlow - Enter & View visit report

    Report -

    This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice.

  2. Hinstock Manor, Market Drayton - Enter & View visit report

    Report -

    This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice.

  3. Stretton Hall Nursing Home, Chrurch Stretton - Enter & View visit report

    Report -

    This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice.

  4. Coton Hill House, Shrewsbury - Enter & View visit report

    Report -

    This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice.

  5. Four Rivers Nursing Home, Ludlow - Enter & View visit report

    Report -

    This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice.

  6. Danesford Grange, Bridgnorth - Enter & View Report

    Report -

    This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice.

  7. The Uplands at Oxon Nursing Home, Shrewsbury - Enter & View visit report

    Report -

    This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice.

  8. Churchill House Nursing & Residential Home - Enter & View visit report

    Report -

    This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice.

  9. What would you do? The NHS Long Term Plan in Shropshire, Telford & Wrekin report

    Report -

    The NHS has produced a Long Term Plan, setting out all the things it wants health services to do better. We asked people 'What Would You Do?' to improve local services in Shropshire. Find out what they wanted from local services.

  10. Greenfields Care Home, Whitchurch- Enter & View visit report

    Report -

    This visit was a stand alone visit to explore the quality of life experienced by residents of this nursing, dementia and residential home.

  11. Meadowbrook Care Home, Oswestry- Enter & View visit report

    Report -

    We wanted to explore the quality of life experienced by residents in Meadowbrook; including dignity, respect and choice, with particular reference to food and drink.

  12. Memory Service

    Report -

    Patient feedback to Healthwatch Shropshire showed there were issues around accessing the reconfigured Memory Service. This feedback was shared with the service provider, South Staffordshire & Shropshire Foundation Trust (SSSFT).

  13. Dementia Services - engaging for the future

    Report -

    During 2015-16 we talked to people living with dementia, their families, their carers and also services providers in Shropshire.

  14. Views of Healthcare Professionals in Primary Care About the Diagnosis and Management of Dementia

    Report -

    Keele University student research. The aim was to use the findings to shape the new Dementia Strategy Action Plan for Shropshire, alongside those of other organisations, healthcare professionals and people living with dementia and their carers.

  15. Dementia Care Plans

    News -

    Are you or someone you care for living with a diagnosis of dementia? If so please share your experiences of dementia care plans.

  16. Dementia Care in Shropshire Care Homes - Enter & View Summary Report

    Report -

    Healthwatch Shropshire visited eight care homes registered with CQC as providing some level of Dementia care to learn more about the care they provide and identify areas of good practice. The visits included both residential and nursing homes. We chose care homes of varying size and CQC rating and in different areas of Shropshire.

  17. Healthwatch visit Dementia Care Homes across the county

    News -

    We have carried out a series of visits to care homes who provide dementia care across the county to learn more about the care they provide and to identify areas of good practice.

  18. Radbrook Nursing Home - Enter & View visit report

    Report -

    Three Authorised Representatives visited Radbrook Nursing Home in Shrewsbury on Thursday 11th August 2022. The visit was semi-announced meaning that the service knew that we would visit within a two week period.

  19. Greenfields Care Home Enter and View Visit Report

    Report -

    Four Healthwatch representatives visited Greenfields Care Home, Liverpool Road, Whitchurch, SY13 on Monday 11th December 2023. The visit was announced meaning that the home knew that we would visit.

  20. Prescription Ordering Direct Service

    Report -

    You have told us that the Prescription Ordering Direct (POD) service was difficult to contact.

  21. Recovery Services for substance misuse

    Report -

    We wanted to find out what was working well and what was not working quite so well for users of the Recovery Services

  22. Medicines and Healthcare products - public consultation

    News -

    Have your say on how people are involved when it comes to safety issues concerning medicines or medical devices

  23. Pharmacies

    Blog -

    In March this year we asked you about your experiences of accessing and using your local pharmacy. This coincided with the stakeholder consultation taking place around proposed changes to community pharmacies.

  24. GP Practice and Pharmacy Christmas and New Year Opening Times

    News -

    Where to get this help this Christmas and New Year when your GP Practice is closed. Local NHS health professionals are advising residents where to go to get medical help and advice when their GP practice is closed this festive period.

  25. Repeat prescriptions during Covid-19

    News -

    Advice for patients requiring repeat prescriptions through the Shropshire Clinical Commisioning Group (SCCG) Prescription Ordering Direct (POD) service

  26. Help Is Available This May Bank Holiday

    News -

    NHS 111 will be available to contact, and practices will be open across the county during normal opening times on Friday, 8 May - although you may be asked to attend a different practice if you need a face to face appointment.

  27. Experiences of accessing Primary Care Services in Shropshire

    Report -

    The way patients use and access General Practices and Pharmacies is changing and we wanted to know how the patient experience has been affected.

  28. Where To Get Medical Help During Easter Bank Holiday

    News -

    Although GP practices are closed over the Easter bank holiday (Friday 2, April to Monday 5, April), NHS services including GP appointments are available say health leaders at NHS Shropshire and NHS Telford and Wrekin Clinical Commissioning Groups

  29. Problems accessing the Prescription Ordering Direct (POD) service

    Blog -

    We have been contacted by people who have been having problems getting through to the POD on the telephone especially around Bank Holidays. Callers report long waits and having to make repeated calls to get through.

  30. Residents asked to ‘plan ahead when ordering prescriptions’ this Christmas

    News -

    Health professionals at NHS Shropshire, Telford and Wrekin Clinical Commissioning Group (CCG) are asking residents to plan ahead and double-check they have a suitable supply of prescription medication over the festive period.

  31. Pharmacy Opening Hours over the holiday period

    News -

    Bank Holiday opening hours for pharmacies in the Shropshire, Telford and Wrekin area, covering Saturday 25 December, Monday 27 December, Tuesday 28 December and Monday 3 January.

  32. Pharmaceutical Needs Assessment 2022

    News -

    Shropshire residents and organisations are encouraged to provide feedback on experience of using pharmacy services, to help shape the future of pharmacy services in the county.

  33. Residents across Shropshire, Telford and Wrekin encouraged to order prescriptions ahead of festive period

    News -

    Get ready for Christmas by ordering your prescriptions early, is the message from health experts at NHS Shropshire, Telford and Wrekin.

  34. Community pharmacies across the county now offering oral contraception

    News -

    Community pharmacies across Shropshire, Telford and Wrekin are now offering oral contraception, previously prescribed by a GP, to local people.

  35. How can your pharmacy help you?

    Advice and Information -

    Did you know that pharmacies provide advice and information on minor illnesses and ailments? Find out how they can help you.

  36. Residents urged to ‘Think Pharmacy First’ as new improved service launches across the county

    News -

    Health chiefs at NHS Shropshire, Telford and Wrekin are urging residents to ‘Think Pharmacy First’ to access appropriate treatment and advice for common illnesses, as a brand-new pharmacy service launches across the county.