1. World Suicide Prevention day

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  2. World Mental Health Day

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  3. World Homelessness Day

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  4. Carers Rights Day

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  5. International Volunteer Day

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  6. Young Carers Awareness Day 2018

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  7. Dignity Action Day 2018

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  8. Children Mental Health Week

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  9. Student Volunteering Week 2018

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  10. Eating Disorder Awareness Week

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  11. World Autism Awareness Week 2018

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  12. World Health Day 2018

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  13. Stroke Awareness Month 2018

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  14. Tips and tools for making a complaint

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    Take a look at our practical resources to help you make a complaint about NHS health and social care services.

  15. Mental Health Awareness Week 2018

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  16. Deaf Awareness Week 2018

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  17. Dying Matters Week 2018

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  19. Annual Report April 2017 - March 2018

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    Unaudited Trustees' report and financial statements for the year ending 31 March 2018

  20. The top five things people in Shropshire, Telford and Wrekin would like to see improved in local NHS services to help them lead healthier lives

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    Hundreds of people in Shropshire, Telford and Wrekin have shared their views on how to improve local NHS services.

  21. Caxton Surgery Enter & View visit report

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    The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs?

  22. Prescription Ordering Direct Service

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    You have told us that the Prescription Ordering Direct (POD) service was difficult to contact.

  23. Portcullis Surgery, Ludlow - Enter & View visit report

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    The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs?

  24. Speak up for better care

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    You have the power to help make change happen. It Starts With You.

  25. Montgomery House (Wrekin Unit), Shrewsbury- Enter & View visit report

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    We wanted to explore the quality of life experienced by residents with a learning disability in Montgomery House, particularly relating to their dignity, choice and respect

  26. Severn Fields Medical Practice, Shrewsbury - Enter & View visit report

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    The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs?

  27. Royal Shrewsbury Hospital, Clinic 4 (Head & Neck) - Enter & View Report

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    We wanted to understand the way this combined clinic works (doctors in different specialties work on the same afternoon) to meet the various needs of cancer patients in particular and how the pressures on the clinic impact on patients.

  28. Find services

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  29. Shropshire NHS complaints contacts

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    Details of the complaints contact points of local NHS providers

  30. Independent Health Complaints Advocacy Service leaflet

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    Healthwatch Shropshire provides the Independent Health Complaints Advocacy Service for people who receive NHS services in Shropshire and for Shropshire residents who receive NHS services outside the county. This leaflet will give you an overview.

  31. Complaints process log sheet

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    Use this to help you keep track of all important conversations, agreements and documents

  32. Shropshire Maternity Mental Health provision one of the worst in the country

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    The Maternal Mental Health Alliance has published data that shows that the level of specialist support given to Shropshire women and their families is “extremely basic” and “falls short of national standards”.

  33. Eye Care Services

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    Hospital based ophthalmology services

  34. Board Meeting minutes, 10 September 2018

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    Find out what was discussed at our September board meeting

  35. Can't find the right support?

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    If you can't find the right support, Healthwatch is here for you. In times of worry or stress, we can be there to find you the best place to go for help, whether it's finding an NHS dentist, how to make a complaint or where to go for extra support. Find out more in our video below.

  36. Accessible Information Standard Summary Enter & View report 2018

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    The NHS Accessible Information Standard became law in 2016 and applies to all NHS services. It sets out a specific, consistent approach to meeting the information and communication support needs of patients. How are GP practices meeting these needs?

  37. Child mental health: is it in crisis in Shropshire?

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    BBC Panorama reported last week that “Britain is in the grip of a child mental health crisis and getting help is a postcode lottery”. We would like to know about the experiences of children, parents, carers and the professionals who support them.

  38. Our role

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    We're here to find out matters to you and to help make sure your views shape the support you need.

  39. New Chief Officer for Healthwatch Shropshire

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    We are very pleased to announce the appointment of Lynn Cawley as our new Chief Officer. Ms Cawley has worked as the Enter & View Officer with us for the past 3 years following a career in social work and the education sector.

  40. Young Carers Awareness Day

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  41. Children’s mental health week

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  42. Time to talk day

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  43. Student Volunteering Week

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  44. Earwax removal services - spotlight report

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    We heard that people were finding it increasingly difficult to access ear wax removal services, even though they had previously received treatment. We decided to focus on patient experience of audiology and hearing loss services.

  45. Lost in Space: Shropshire Rural Mental Health in an age of austerity

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    This report produced by Patient and Carer Experience explores the the experience of rurally-based mental health service users with a serious mental illness, their carers and clinicians; it identifies the particular barriers and challenges they face.

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