1. Healthwatch Shropshire Complaints Policy

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    Anyone who is dissatisfied with any aspect of the service received from Healthwatch Shropshire, including the Independent Health Complaints Advocacy Service, can make a complaint under Healthwatch Shropshire’s complaints policy.

  2. Healthwatch Shropshire Information Asset Register

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    This register details the information procesed by Healthwatch Shropshire, how it is stored, who has access to it and how long it is stored.

  3. Healthwatch Shropshire Records Retention Policy

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    This policy sets out our information retention schedule.

  4. Healthwatch Shropshire Information Governance Policy

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    This policy sets out the principles which govern our use of information.

  5. Board Meeting minutes, 22 November 2018

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    Find out what was discussed at our November board meeting

  6. Board Meeting minutes, 10 September 2018

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    Find out what was discussed at our September board meeting

  7. Board Meeting minutes, 4 June 2018

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    Find out what was discussed at our June board meeting

  8. Board Meeting minutes, 26 February 2018

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    Find out what was discussed at our February board meeting

  9. Annual Report April 2017 - March 2018

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    Unaudited Trustees' report and financial statements for the year ending 31 March 2018

  10. Healthwatch Shropshire Forward Work Programme 2018 - 19

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    The forward work programme for 2018-19 outlined below has been informed by the intelligence received, the health and social care context in Shropshire and local
    insight by colleagues and stakeholders.

  11. New Chief Officer for Healthwatch Shropshire

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    We are very pleased to announce the appointment of Lynn Cawley as our new Chief Officer. Ms Cawley has worked as the Enter & View Officer with us for the past 3 years following a career in social work and the education sector.

  12. Healthwatch Shropshire Forward Work Programme 2019 - 20

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    The forward work programme for 2019-20 outlined below has been informed by the intelligence received, the health and social care context in Shropshire and local insight by colleagues and stakeholders.