1. Report -

    Find out what was discussed at our February board meeting
  2. Report -

    sand, Safe Aging No Discrimination, researched the hopes, fears, experiences, expectations of health & social care by older – and old ‐ lesbian, gay, bisexual and trans people in Shropshire
  3. Report -

    The forward work programme for 2015 - 16 has been developed from the experiences in the first 21 months of HWS’s operation, the intelligence received,
    the local health and social care context and a discussion at a development session in January 2015
  4. Report -

    Healthwatch Shropshire gives a voice to the key issues that affect people who use health and care services in the county. The report gives details of some of the actions we have taken in response to feedback received from members of the public.
  5. Report -

    Find out what was discussed at our May board meeting
  6. Report -

    “If you talk to somebody that is sighted they don’t understand”: the experiences of adults with visual impairment and sight loss of NHS Outpatient Eye Care services within Shropshire by Shropshire Rural Community Council
  7. Report -

    The purpose of the visit was to explore the quality of life experienced by service users in this care setting with respect to dignity, choice and respect:.
  8. Report -

    Find out what was discussed at our September board meeting
  9. Report -

    In partnership with other local Healthwatch we surveyed patients about their experiences of booking and accessing their GP practice.
  10. Report -

    Keele University student research. The aim was to use the findings to shape the new Dementia Strategy Action Plan for Shropshire, alongside those of other organisations, healthcare professionals and people living with dementia and their carers.
  11. Report -

    We reviewed the recommendations in the 2013 maternity services review and developed some key issues to discuss with staff and patients at each of the four units, Bridgnorth, Ludlow, Oswestry and Shrewsbury
  12. Report -

    A report of our Annual Event, 2015 It focused on the importance of achieving parity between mental and physical health provision within Shropshire. It was intended to spread awareness and help understanding of how mental health services are offered.
  13. Report -

    Find out what was discussed at our November board meeting
  14. Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.
  15. Report -

    Find out what was discussed at our January board meeting
  16. Blog -

    A care agency worker contacted us expressing concern about the poor recruitment process by their management team, a lack of understanding of conditions of employment and poor quality of training for staff.
  17. Report -

    The forward work programme for 2016-17 outlined below has been informed by the intelligence received, the health and social care context in Shropshire and local
    insight by colleagues and stakeholders.
  18. Report -

    The purpose of the visit was to gather information on the quality of life experienced by service users with regard to choice, dignity and respect.
  19. Report -

    The purpose of the visit was to explore how the individual’s dignity is respected in this care setting, and to identify good practice
  20. Report -

    The purpose of the visit was to explore the continuity of care between the acute, rehabilitation and discharge home phases of care after a stroke, including the point at which patients are moved to the rehabilitation ward at RSH.
  21. Report -

    Parent & Carer Council (PACC) is an independent local parent carer forum who wanted to explore the reality of being a parent carer of a multi-service
    user within Shropshire Local Authority area.
  22. Report -

    Healthwatch Shropshire gives a voice to the key issues that affect people who use health and care services in the county. The report gives details of some of the actions we have taken in response to feedback received from members of the public.
  23. Blog -

    In March this year we asked you about your experiences of accessing and using your local pharmacy. This coincided with the stakeholder consultation taking place around proposed changes to community pharmacies.
  24. Report -

    The purpose of the visit was to explore the quality of the patient experience.
  25. Report -

    The purpose of the visit was to explore the quality of the patient experience on the ward.
  26. Report -

    The purpose of the visit was to explore the quality of the patient experience on the ward.
  27. Report -

    Find out what was discussed at our May board meeting
  28. Blog -

    We received a comment from someone questioning why they had been referred to Birmingham for bariatric surgery when this procedure can apparently be done in-county.
  29. Report -

    We have received feedback on people’s experience of discharge from the Royal Shrewsbury Hospital (RSH) since we were set up in 2013. At a stakeholder group meeting in 2016, the group felt we should conduct a focused piece of work.
  30. Blog -

    You contacted us to share your experiences of stroke services, in particular concerns about the service being moved from Royal Shrewsbury Hospital (RSH) to Princess Royal Hospital (PRH).
  31. Blog -

    Patients with glaucoma contacted us to tell us that eye appointments had been cancelled suddenly and new appointments given for New Cross Hospital in Wolverhampton.
  32. Report -

    To find out if patients feel comfortable and are kept well-informed about their care and treatment on this very busy ward.
  33. Report -

    The purpose of this visit was to explore why people have come to this Minor Injuries Unit (MIU), and their experience of the service available.
  34. Report -

    The purpose of this visit was to explore why people have come to this Minor Injuries Unity, and their experience of the service available.
  35. Report -

    The purpose of the visit was to explore why people have attended the Minor Injury Unit (MIU) and understand their experience of the service.
  36. Report -

    The purpose of the visit was to explore why people have attended the Minor Injury Unit (MIU) and understand their experience of the available service.
  37. Report -

    In the wake of the Winterbourne Review, Shropshire’s Health & Wellbeing Board requested that Healthwatch Shropshire carry out Enter & View visits to some learning disability facilities. A total of 12 residential homes were visited.
  38. Blog -

    You shared your experiences with us of using Physiotherapy Services in Shropshire as part of our August Hot Topic.
  39. Report -

    The purpose of this visit was to explore the continuity of care between the acute, rehabilitation and discharge home phases of care after a stroke.
  40. Blog -

    You told us that, as carers for people with mental health conditions, you felt unsupported by healthcare professionals. You told us that you often felt uninvolved in the treatment of the person you care for.
  41. Blog -

    Closure of the Meadows Medical Practice in Knighton
  42. Report -

    The purpose of the visit was to explore the quality of life experienced by care users in this setting with regard to dignity, respect, choice and safety.
  43. Report -

    The purpose of the visit was to look at Dignity, Choice and Respect: The quality of life experienced by residents.
  44. Report -

    During 2015-16 we talked to people living with dementia, their families, their carers and also services providers in Shropshire.
  45. Report -

    Find out what was discussed at our September board meeting
  46. Report -

    The purpose of the visit was to be assured on the quality of care provided to and the safety of the residents at Cliffdale Rest Home.