1. The Mount House and Severn View, Shrewsbury- Enter & View visit report

    Report -

    We visit to explore the quality of life experienced by residents in The Mount and Severn View; particularly in the context of refurbishments taking place.

  2. Churchill House Nursing & Residential Home - Enter & View visit report

    Report -

    This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice.

  3. Churchmere Medical Practice; Claypit Street Surgery - Enter & View visit report

    Report -

    We visited the surgery to engage with service users and staff to understand how the practice was providing confidentiality, dignity and respect and continuity of care following a change of service.

  4. Giving your time has huge benefits

    News -

    A local charity, Healthwatch Shropshire, is finding that the widely accepted benefits of volunteering for individuals and their communities are certainly true.

  5. Shropshire Patient Champion Takes Local Views to Heart of Westminster

    News -

    Representatives from Healthwatch Shropshire recently travelled to London to join forces with more than 100 fellow local Healthwatch organisations at the annual parliamentary reception.

  6. Board Meeting minutes, 28 February 2019

    Report -

    Find out what was discussed at our February board meeting

  7. Social Prescribing: Exploring Barriers

    Report -

    Social Prescribing is where we are ‘prescribed’ a social/community activity instead of a clinical solution. We wanted to get a better understanding of the needs of local people and the challenges that social prescribing could face within the county.

  8. Four Rivers Nursing Home, Ludlow - Enter & View visit report

    Report -

    This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice.

  9. Have your say on how the NHS should improve in Shropshire, Telford & Wrekin

    News -

    People keen to influence the future of the NHS in Shropshire, Telford & Wrekin are being encouraged to make their views known. The NHS is developing a local plan and needs your help.

  10. Annual Report: April 2018 - March 2019

    Report -

    Our annual report tells the story of our work over the past 12 months.

  11. Registering with your GP: understanding your rights

    Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  12. Non Emergency Patient Transport

    Report -

    We identified that carers were experiencing difficulties arranging to travel with patients.

  13. Stretton Hall Nursing Home, Chrurch Stretton - Enter & View visit report

    Report -

    This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice.

  14. Danesford Grange, Bridgnorth - Enter & View Report

    Report -

    This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice.

  15. BeeU spotlight report

    Report -

    Find out about the experience young people and families have of the mental health services in Shropshire.

  16. Board Meeting Agenda, 30 May 2019

    Report -

    Papers for the board meeting in public.

  17. Hinstock Manor, Market Drayton - Enter & View visit report

    Report -

    This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice.

  18. Thinking about end of life care for you and your family

    Advice and Information -

    End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.

  19. Ditton Priors Care Centre - Enter & View Report

    Report -

    We wanted to explore the quality of life experienced by residents in Ditton Priors Care Centre with particular focus on dignity, choice and respect

  20. Maternity and Mental Health Engagement Report 2019

    Report -

    We wanted to understand people’s experiences of the maternity mental health support available in Shropshire. We spoke to people who either used services or worked in the local maternity system.

  21. Coton Hill House, Shrewsbury - Enter & View visit report

    Report -

    This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice.

  22. The Uplands at Oxon Nursing Home, Shrewsbury - Enter & View visit report

    Report -

    This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice.

  23. What would you do? The NHS Long Term Plan in Shropshire, Telford & Wrekin report

    Report -

    The NHS has produced a Long Term Plan, setting out all the things it wants health services to do better. We asked people 'What Would You Do?' to improve local services in Shropshire. Find out what they wanted from local services.

  24. Alexandra House, Ludlow - Enter & View visit report

    Report -

    This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice.

  25. What should you expect when it comes to care for your teeth?

    Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

  26. Lab Tests online

    Advice and Information -

    Receiving laboratory test results can be a stressful experience. If you are unsure about your tests and the results this resource can be very helpful.

  27. NHS Apps Library

    Advice and Information -

    There are many health and well-being apps available. To help people find those which meet national standards, regulations and industry best practice the NHS has assessed the apps on the list against a range of NHS standards.

  28. Healthtalk online

    Advice and Information -

    healthtalk.org provides free, reliable information about health issues, by sharing people's real-life experiences. You can watch people sharing their stories about cancer, autism, motor-neurone disease, pregnancy, drugs, depression and much more.

  29. NHS Acronym buster

    Advice and Information -

    If you are confused by the language commonly used by people working in and around the National Health Service this guide aims to help you. It covers definitions of over 1000 commonly used acronyms and abbreviations in the NHS.

  30. Social Care Jargon Buster

    Advice and Information -

    The Social Care system can be complicated, this guide is designed to help people understand the language used by experts. It lists the 52 most commonly used social care words and phrases and what they mean

  31. Making a complaint about the NHS

    Advice and Information -

    This is an independent step by step guide to making a complaint about any NHS service. It is designed to give you everything you need to lodge you complaint. Produced by Healthwatch Shropshire's Independent Health Complaints Advocacy Service.

  32. Community invited to SaTH engagement events

    News -

    Two community engagement events are being held next month for residents served by Shropshire’s two acute hospitals.

  33. A Good Death

    News -

    Death and dying can be a very difficult topic to talk about. Whether the person is in hospital or being supported to die at home, there is only one chance for the providers of care to get it right. Have your say to help improve things.

  34. Shropshire Care Closer to Home Case Managers in place

    News -

    Case Managers are now in place at pilot sites. Case Manager training is now complete and the teams have taken up their positions at the designated pilot sites this week.

  35. Do you know an unsung hero?

    News -

    Our colleagues at the Care Quality Commission want to know if you know a member of non-medical NHS staff who always goes the extra mile?

  36. Medicines and Healthcare products - public consultation

    News -

    Have your say on how people are involved when it comes to safety issues concerning medicines or medical devices

  37. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  38. Pick up the phone - you are not alone

    News -

    To help raise awareness of the range of support available, a new Suicide Prevention Zcard designed by the Shropshire and Telford Suicide Prevention Network is now available.

  39. Orthotics patients’ chance to share their views to enhance care experience

    News -

    If you have used the Orthotic department it is your chance to share your views on the service you received from the Orthotics department at Robert Jones and Agnes Hunt orthopaedic hospital.

  40. The Big 6

    News -

    A set of easy-to-understand advice sheets on ‘The Big 6’ childhood illnesses have been created for parents and carers to give guidance on what action to take if a child is ill.

  41. Baby Buddy App celebration

    News -

    The Shropshire and Telford & Wrekin local maternity system will be celebrating the successful introduction of the Baby Buddy mobile phone app, which supports new parents, at two special events in Telford and Shrewsbury on Wednesday, 23 October.

  42. Royal Shrewsbury Hospital, Ward 22RE (Respiratory) - Enter & View visit report

    Report -

    The purpose of this visit was to understand the patient experience and quality of care on Ward 22RE, a ward that has, in the past, lacked consistent leadership.

  43. In it together: Diabetes Engagement Event

    News -

    Diabetes UK invite you to attend a public engagement event on the future of diabetes care in Shropshire.

  44. Help shape the new musculoskeletal service at patients focus groups

    News -

    Shropshire, Telford and Wrekin Sustainability and Transformation Partnership (STP) is inviting patients needing care for musculoskeletal (MSK) conditions, ie health problems which affect the joints, bones and muscles, to join a focus group.

  45. General Practice Access, have your say

    News -

    How easy is it to get an appointment with your GP or practice nurse? We carried out some research in 2015 that showed patients lacked an understanding of how GP appointment systems worked and we are still hearing that message.

  46. Dementia Care Plans

    News -

    Are you or someone you care for living with a diagnosis of dementia? If so please share your experiences of dementia care plans.

  47. New Online GP Consultation Service Launched at Shropshire Practices

    News -

    Online GP consultations have been introduced at some GP practices in the county.