1. Report -

    This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice.
  2. Report -

    This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice.
  3. Report -

    This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice.
  4. Report -

    This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice.
  5. Report -

    This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice.
  6. Report -

    This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice.
  7. Report -

    This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice.
  8. Report -

    This visit was part of a programme of visits to care homes that are registered by the CQC as providing Dementia care to learn more about the care they provide and identify areas of good practice.
  9. Report -

    We wanted to explore the quality of life experienced by residents in Ditton Priors Care Centre with particular focus on dignity, choice and respect
  10. Report -

    This visit was a stand alone visit to explore the quality of life experienced by residents in Beech House.
  11. Report -

    This visit was a return visit to explore the quality of life experienced by residents who have varying degrees of learning disabilities and complex needs, following a visit conducted in 2015.
  12. Report -

    This visit was a stand alone visit to explore the quality of life experienced by residents of this nursing, dementia and residential home.
  13. Report -

    We wanted to explore the quality of life experienced by residents in Hendra House, with a particular focus on dignity, choice and respect
  14. Report -

    We wanted to explore the quality of life experienced by residents in Meadowbrook; including dignity, respect and choice, with particular reference to food and drink.
  15. Report -

    We wanted to explore the quality of life experienced by residents with a learning disability in Montgomery House, particularly relating to their dignity, choice and respect
  16. Report -

    We visit to explore the quality of life experienced by residents in The Mount and Severn View; particularly in the context of refurbishments taking place.
  17. Report -

    Following our intervention care home monitoring has been improved.
  18. Report -

    During 2015-16 we talked to people living with dementia, their families, their carers and also services providers in Shropshire.
  19. Report -

    Between April and October 2016, Marches Energy Agency (MEA) undertook an evaluation of the impacts of energy efficiency measures and associated advice on the reduction of the use of medical and social care services in Shropshire.
  20. Report -

    Parent & Carer Council (PACC) is an independent local parent carer forum who wanted to explore the reality of being a parent carer of a multi-service
    user within Shropshire Local Authority area.
  21. Report -

    sand, Safe Aging No Discrimination, researched the hopes, fears, experiences, expectations of health & social care by older – and old ‐ lesbian, gay, bisexual and trans people in Shropshire
  22. Report -

    Citizens Advice Shropshire looked into the impact that the Care Act 2014 has had on people accessing adult social care in Shropshire.
  23. Report -

    In August 2014 we were commissioned to undertake an evaluation of the patient / service user experience of the Integrated Community Services (ICS) prototype. The ICS prototype was set up in November 2013
  24. Report -

    A report of our Annual Event, 2015 It focused on the importance of achieving parity between mental and physical health provision within Shropshire. It was intended to spread awareness and help understanding of how mental health services are offered.
  25. Report -

    A report of Healthwatch Shropshire’s Annual Event, 2014. The event aimed to address the current changes to health and social care in Shropshire and what the impact of these changes will be.
  26. Report -

    We decided to make a visit to Isle Court Nursing Home as we had not visited since 2014 and were aware of changes in management. The visit was announced meaning we had written to the home and informed them we would be coming.
  27. Report -

    We wanted to give people receiving domiciliary or home care a chance to give their views. We were also looking to build up a picture of the sector in Shropshire, what works well and what are the challenges.
  28. Report -

    Healthwatch Shropshire staff and volunteers looked at the websites and social media of care homes in Shropshire to find out what information was available and how social media was being used.
  29. Report -

    Three Authorised Representatives visited Radbrook Nursing Home in Shrewsbury on Thursday 11th August 2022. The visit was semi-announced meaning that the service knew that we would visit within a two week period.
  30. Report -

    The size and rurality of Shropshire means that people’s experiences of using services can differ drastically across the county. We wanted to capture the voice of people from different parts of Shropshire and see how their experiences varied.
  31. Report -

    Social Prescribing is where we are ‘prescribed’ a social/community activity instead of a clinical solution. We wanted to get a better understanding of the needs of local people and the challenges that social prescribing could face within the county.
  32. Report -

    We asked people to share their experiences of making a complaint about NHS or social care services in Shropshire within the last two years. Through our IHCA Service we have often heard from people who have found the process confusing and disappointing which has sometimes resulted in people deciding not to complain at all.
  33. Report -

    Three Authorised Representatives visited Normanton Retirement Home on 9th November 2023. The visit was announced meaning that the home knew when we would visit.
  34. Report -

    Four Healthwatch representatives visited Greenfields Care Home, Liverpool Road, Whitchurch, SY13 on Monday 11th December 2023. The visit was announced meaning that the home knew that we would visit.