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Your spotlight on local services

What is the difference between 'Urgent' & 'Emergency' Care Centres?

Urgent Care Services

The majority of people who currently go to A&E do not have life threatening injuries or illnesses and most arrive under their own steam either by car, taxi or public transport. Under proposed plans there would be two centres offering urgent care services 24/7, one in Shrewsbury at The Royal Shrewsbury Hospital (RSH) and one in Telford at the Princess Royal Hospital (PRH). These centres would still treat the majority of people who currently go to A&E. Facilities would include Ultrasound, X-Rays, Blood Testing, Therapy Services, an Observation Unit and a Pharmacy.

Ambulances responding to 999 calls would take patients to one of these centres if this was the right place for them to be treated.If a patient was then found to be seriously ill they would be transferred quickly to the Emergency Centre.

Emergency Care Services

Under proposed plans there would be a single site Emergency Centre, open 24 hours a day, 7 days a week, and 365 days a year. It would have a Trauma Centre, a Critical Care Unit, an Intensive Care Unit, a Blood Bank, Mental Health Services and a Pharmacy. People with life threatening injuries such as those resulting from a car crash, for example, or life threatening illnesses such as a suspected stroke, severe abdominal pain, poisoning or severe blood loss would be treated at the Emergency Centre.

Under the current system, if you have a heart attack you are taken by ambulance to the specialist centre in Stoke on Trent or Wolverhampton. Under new plans the aim would be to bring emergency care for the treatment of most heart attacks back into the county.


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